Emirates Gas is committed to continuous improvement to maintain the highest quality standards, which enabled us to be the proud holders of multiple quality certifications.
IMS - Integrated Management System
At Emirates Gas, we value Environment, Health, Safety, Quality, Reliability, and Efficiency (EHSQRE) as a core to our business processes, where every employee in all levels of our business is fully committed to ensuring full compliance to the EHSQRE management system.
Emirates Gas is fully certified to international standards:
- ISO 9001: 2015 - Quality Management Systems
- ISO 14001: 2015 – Environmental Management Systems
- ISO 45001: 2018 – Occupational Health and Safety Management Systems
- ISO 50001: 2011 – Energy Management System
The web-enabled Customer Care System (CCS) application provides transparency and assists in tracking the life-cycle of a customer query until it reaches a successful resolution. It also keeps the customer informed of the progress to maintain full transparency and a smooth communication.
